ARTICLE 1 : COMPANY DEFINITION
IN-VINI.COM is a site from the company INVINI SPRL
rue de la Clef, 41, bte11
B-4650 HERVE
Belgium
Tel. +32(0)87/76.61.64
Fax +32(0)87/76.61.65
IBAN : BE31 7320 3314 5355
BIC : CREGBEBB
Contact : admin[at]in-vini.com (remplacer [at] par @)
TVA number : BE-0554.984.015
Management : Mr. Christian Bovens
ARTICLE 2 : APPLICATION OF THE GENERAL TERMS OF BUSINESS
These General Conditions of sale shall apply to all orders placed through the website www.in-vini.com and for all orders received by fax, mail or by phone.
Except for express and written acceptance from INVINI, no special condition may prevail over the present General Conditions of sale. By validating the order, the customer acknowledges having read the present General Conditions of sale and accepts all the terms.
If a case should not be covered by the present General Conditions of sale, the rules of the “distance sales” of the place where the company sits would apply.
ARTICLE 3 : ORDERS
INVINI agrees to accept orders confirmed via the Internet in terms of the present General Conditions of sale and within the limit of the available stocks at the time of the order.
In case of an out of stock situation, we will inform about the lead times required to obtain the desired product or we will offer you a replacement product. INVINI will honor each order by doing one or several deliveries of the ordered products.
When validating the order, the customer declares having read and accepted the present General Conditions of sale.
Any order will be taken into account only after acceptance of the payment by our Bank (CBC Bank).
INVINI keeps the right to cancel all orders, non-compliant or dubious, as well as those from a customer with whom there is any dispute.
In any case, INVINI keeps the right to refuse any order or delivery, particularly in the case of:
- insolvency of the customer
- existing dispute with the customer
- failure to pay all or part of a previous customer's order
- refusal of authorization of payment by bankcard banking organizations
- default of payment or partial payment
- use of a bank card not issued by a recognized financial institution.
- returns or losses of articles considered as abnormal by INVINI
INVINI's responsibility cannot, under any circumstances, be liable in preceding cases.
ARTICLE 4 : PRICES
The prices are expressed in euros and are inclusive of all taxes. They include applicable VAT, excise duties and any other applicable taxes.
Prices are nets and without port and delivery expenses. These charges vary according to the number of ordered products and the country of dispatch.
INVINI keeps the right to modify its prices and shipping at any time, however the products will be invoiced on the basis of the prices indicates at the time of the registration of orders and subject to availability.
Any promotions or discount vouchers is valid for a single order per household and over a given period.
Eventually granted reductions will not commit INVINI for future orders.
The indication of the prices applies exclusively to article described textually.
ARTICLE 5 : AVAILABILITY AND VALIDITY OF OFFERS
The offered products and their associated "bundle" are valid within the limit of the duration of each sale and within the limit of available stocks.
In case of unavailability of one or several products after the validation of the order, INVINI will be in charge to inform the customer by e-mail from the partial or total of the order cancellation.
INVINI cannot be held responsible for any out of stock which would cause a delay in the delivery of the order.
If a payment would already have been debited from the bank account of the customer, INVINI will proceed as soon as possible reimbursement of any non-deliverables products by crediting the credit card used for the payment of the order.
ARTICLE 6 : DELIVERY
Deliveries are carried out in Belgium, Luxembourg and metropolitan France and are carried out by an independent carrier. The carrier does not delivery in floors without lift (see carrier conditions).
Wines are shipped directly of the domain or the place of custody of its wines. Orders are then shipped during the day to our customers. The average time of delivery of orders is 7-14 days after the end of the sale.
In the case where the customer orders several products for which are applied different delivery times, the final delay will be the longest time.
The order is delivered to the shipping address selected by the customer when he validates his order and according to the shipping method and selected schedules.
A shipping confirmation email is sent to the customer at the effective start of its order and an online monitoring of orders is available on request.
The CUSTOMER is required to inform INVINI or to modify himself on the website ('my account') any change in its coordinates: address email; telephone; all information relating to invoice and/or delivery address, buzzer, access codes to the floors, door number...
If all or a part of the delivery addresses are incorrect, forcing INVINI to return orders to its warehouse, it is up to the CUSTOMER to bear all consequences (delay in delivery, potential impacts on the cost of transportation...).
The risk of damage and / or loss of the products lay on INVINI until the time of delivery to the customer.
The CUSTOMER is required to check the condition and conformity of the delivered products at the time of delivery. He can then either accept the order if it seemed consistent or if necessary, indicate some reservations on the delivery note, or refuse the order if it is clearly non-compliant (bottles stained or broken for example...).
The customer has the right to renounce to his purchase in case the delivery would take place in a delay of more than 30 days. If the order would have already been paid, INVINI will refund the corresponding amount no later than 30 days after the return or the pickup of the concerned articles.
In case of lack of conformity, INVINI will replace or refund the product as soon as possible.
ARTICLE 7 : SHIPPIN COSTS
The shipping costs consist of participation to the expenses of preparation and packaging of the order and the postage costs. They are fixed and can be changed for each sale.
ARTICLE 8 : WARRANTY
According to the dispositions of the article L. 121 - 21 of the Code of consumption, the buyer has a period of fourteen days from the delivery of his order to make return of the article for Exchange or refund, at the option of the buyer, without penalties except for the expenses of return.
Notification of withdrawal will be done through the provided form on our website or from our Customer Service by email to the admin address below.
INVINI undertakes to reimburse the customer by credit card, within a maximum period of 14 days after notification of the withdrawal and under condition of the return of products. The costs for returning the product remain the responsibility of the customer.
Returns must be reported in advance and must be shipped to the following address: INVINI SPRL - rue de la Clef, 41, bte11 - B-4650 HERVE
The following articles will not be accepted under any circumstances:
- used, stained, damaged items;
- articles from which packaging (or part of it) has been opened in such a way that they can no longer be sold as new.
- items with a packaging that is not original or incomplete articles.
- items damaged by negligence.
- items returned in this state will remain available at INVINI at the disposal of the customer liable to pay them.
ARTICLE 9 : PAYMENT
Payment of goods is done at the order, completely and only by credit card (Visa, MasterCard, Maestro) or debit card (depending on the displayed possibilities) or bank transfer.
By validating his order on the site in-vini.com, the customer is placed in direct relation with our banking organization. The transmission of credit card numbers is totally secured and insured by the company Ogone.
The Customer warrants that he is fully authorized to use the credit card he used and this credit card gives access to sufficient funds to cover the amount of the order.
ARTICLE 10 : RENTENTION OF TITLE
In accordance with the law of 1 May 1980, products delivered to the customer are sold under retention of title. The transfer of ownership is subject to full payment of the price of the products by the customer, at the term agreed between the parties.
In the event of non-payment of the total price of the goods to the agreed deadline, INVINI may claim the ownership of the goods at the expense and risk of the customer.
ARTICLE 11 : PERSONAL DATA
The membership on the in-vini.com site requires the communication of a number of personal data from the customer.
INVINI is committed to secure and keep strictly confidential the personal information provided by its customers. However, they may be sent to the suppliers and partners of INVINI if the member has agreed during the registration of its coordinates.
The customer has a right of access, modification and deletion of personal data (art. 34 of the law "Informatiques et Libertés" of January 6, 1978). For any request, just send an email to admin address here bellow or a letter to, INVINI SPRL - Cour Lemaire, 9 - B - 4633 MELEN, indicating name, surname, email address and regular address.
By accepting the General Terms of Business, the customer admits having taken knowledge of the personal data protection policy from the INVINI website.
ARTICLE 12 : INTELLECTUAL PROPERTY
All elements of the site INVINI (texts, photos, visuals and sounds) are the exclusive property of INVINI or its partners or competent organisms.
Anyone wishing to use individual elements of the INVINI website and especially to make a link from its site to the site INVINI must request permission in a written format.
By using or ordering on the INVINI website, the user, customer or not, acquires no right of intellectual and industrial property on the editorial and graphics content of the INVINI site.
ARTICLE 13 : RESPONSABILITY
Information about products for sale on the INVINI site was obtained according to the information transmitted by the suppliers domains and partners. INVINI could not be held liable in cases errors have unfortunately been entered.
Texts and pictures of products are communicated as informative and illustrative and are not contractual.
INVINI has an obligation of means concerning the services offered to the customer, however its responsibility could not be committed in the event of breach of any of its obligations due to facts independent of his will (strikes, disasters, computer or hardware failures, problems connecting to Internet,...)
ARTICLE 14 : APPLICABLE LAW
This entire contract is a translation of the French version of the General Terms of Business, which remains the reference.
All the clauses of the present General Terms of Business, all transactions and purchase transactions made from the INVINI site, as well as by mail and by phone are governed by Belgian law.
Any dispute which has not reached to a friendly agreement will be within the jurisdiction of the courts of Liège, city where the registered office of the company INVINI is located.
ARTICLE 15 : MINORS PROTECTION
In accordance with article L 3342-1 of the code of public health, the sale of alcohol to minors under the age of eighteen (18) years is prohibited. The Member undertakes to be 18 years of age by placing its order of alcoholic products on site in-vini.com.
ARTICLE 16 : BUYER ACCEPTATION
The present General Terms of Business as well as the prices of products sold on the site are expressly accepted by the customer, who declares and acknowledges having taken knowledge of them. Thereby the customer renounces to take advantage of any contradictory document, inter alia, its own general conditions of purchase.
The act of purchase involves acceptance of the present General Terms of Business.
